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| Letters From Our Customers |
3-1-08 Hello, I just wanted to let you guys know everything went great! Joe was very polite and the boat arrived exactly when he said it would. I will recommend your services to everyone I know! Thank you, Bill Buser Ilinois 1-25-08 Thanks, your fellow did a remarkable job, even arrive a day early. It all went very smoothly. Thanks again, Roland Beach Texas 11-30-07 Hi, Just wanted to thank you for handling the transport of my boat from Ohio to New Mexico. Your delivery driver was right on time for the pick up and he kept me informed by phone of his progress. He called and explained that he was making good time and that he could deliver the boat early if that was OK with me. Of course it was! I couldn't ask for more than that. Also, your price was fair. I would be happy to use you and this driver again. Thanks again, Larry Williams 11-12-07 Danielle & Amanda, Thank you for making our boat move from Connecticut to Florida run smoothly. The driver (John Johnson) was great. He arrived on time when being picked up and the boat was waiting for us in Florida. We talked to the driver everyday. Thanks again for making this a pleasant experience. Rich & Mary Peck Connecticut 9-27-07 Dear Trish Interstate haulers Dennis your driver was extremely efficient to bring my boat across united states [Michigan to Blaine Washington] in a very professional manner. He would phone every day and report and not only that but got here in record time. I would recommend your service anytime and will be using it in the future. Regards, Brad Jefferson a happy customer 9-18-07 Interstate haulers,,,,Thank you for the great service you provided in pulling my RV to Colorado. Wayne McWaters made every effort possible in putting my camper where I wanted it,,,His efforts are greatly appreciated by me!!! If I ever have it hauled again he is the man I want.... Thanks again,,,Jerry Wheatley Colorado 6-1-07 Tricia, I wanted to let you know all the travel trailers are picked up now. I also want to commend your driver's. They were very courteous to our staff. Thank you for the excellent working conditions under such short notice. Sincerely, Jackie Moats Ft Pickett EHSS, Blackstone, VA 5-26-07 Hello Danielle, I made the mistake of using another company because they gave me a lower quote. They not only jerked the marina around where my boat was, by picking the boat up a week earlier then contracted, but their dispatcher virtually lied to me about the trucks they used and that this pick-up though a week ahead of schedule would not arrive here in Iowa until the first of June, guess what, the truck pulled into my driveway today meaning that the driver broke DOT rules in order to get from Alabama to here in less then 24 hours risking my boat and putting me in a bind by showing up over the Memorial day weekend. I sent them a letter stating my feelings regarding the fact that they picked the boat up a week too early, that it arrived here a week to early, and that evidently they didn't give a flip about their customers because they have not returned my calls for the past three days. I do know some attorneys in their area, and I am going to seek damages from them through small claims court. I also told them I would go to the number one boaters website @ latitudes 38 and blog them so that other boaters would think twice before using them instead of a good reputable trucking company that would treat a customer fairly. I do wish now that I had dealt with you and I am very disappointed in my decision to go with them to save a few bucks. I have left several messages and finally in the last message, I stated quite frankly that if this dispatcher was any kind of man he would return my calls instead of hiding behind a answering machine. So now you know, I wish that I had went with your company again, and regret even using anyone else. Sincerely, Lonnie K. Iowa 5-23-07 Tricia, Yes, go ahead and charge the same card for the balance. In addition, add another $100 for the driver (tip) as he went out of his way for us. Thanks and you really do have some very, very good drivers. This has been the fourth or fifth time in a row now with on time scheduled deliveries, no problems and great people to work with. This goes a long way in providing a mutually beneficial relationship and continued years of business. Thanks again and feel free to use me as a reference, anytime! Brad Fortney The Brokerage Shoppe, Browns Summit, NC http://www.thebrokerageshop.com/ 5-11-07 Tricia; Thanks for the haul. Your hauler was first class, Driver Francis was very good at rigging and driving, and very pleasant to deal with at the marina. If you need a recommendation email me. Larry Jones Arkansas 3-17-07 Hi Tricia: I just want to comment on the great job your driver, John, did in delivering my boat. Not only did he stay in touch on a daily basis but he also handled a couple of problems on the trailer in a very competent manner. I feel we really 'lucked out' in getting John and I would not hesitate to recommend him, as well as Interstate Haulers - Dotan Transports. Thanks again for a job well done. Tom Connolly Canada 3-8-07 Tricia,, I just wanted to let you know how pleased I am with your service of transporting my boat. You and Danielle were great with the paperwork and getting the move scheduled quickly. Your driver, Marty Moran, also gave me fantastic service. He called me several times to keep me informed of the progress of the transfer. I will be glad to highly recommend Interstatehauler.com to anyone who needs their boat transported. I will definitely contact you if I need my boat moved in the future. Thanks again for the great service. Mark Sodemann Loudon, Tn 2-27-07 Just a short note to let you know how pleased we were with the boat move that you recently arranged for us. It could not have gone any smoother and we will certainly recommend you to others considering a move. Everyone we talked to was so helpful--Danielle in booking the move, Tricia in informing us so quickly about the driver, and finally, the driver himself. We knew we were in good hands as soon as we met Dave Sada. He was extremely professional and the move went like clockwork. He arrived in New York exactly when he said he would and arrived in Florida right on schedule. We had no worries whatsoever. Thank you all for a job well done. It was a real pleasure doing business with you. Ed and Sandra Bollen New York 2-22-07 Hi Danielle, Just wanted to thank you for getting our boat to us so quickly. The driver John did a great job getting our boat to us from Texas to California. He called us twice a day to let us know where he was & how the boat was doing. He was awesome and we would recommend him and your firm to anyone who needs to have something transported. This was our first experience and you made it very easy. Thanks again & Happy Boating!!!! Mary & Marty Schrader San Luis Obispo, CA 1-30-07 My trailer showed up Sunday night. Chad was great. Put me down as a satisfied customer. Thanks, Steve Wine, Colorado 1-4-07 You guys did a great job relocating our boat from Naples, FL to Austin, TX. David was terrific. Thanks again. Steve F. Houston, TX 11-2-06 Tricia I just wanted to say thank you for working with us on the delivery of our boat to California. Doug was great in getting our boat delivered and keeping my son-in-law informed on the date and time he would be dropping it off. I would defiantly recommend your company to anyone needing this type of service. Thank you again, Mike Emery California 11-2-06 Tricia, I wanted to let you know what a positive experience I had with your company and in particular the driver Marty. I chose Interstate Haulers because you had the best price and your headquarters is located in North Carolina, near where I live in Apex. However, I was pleasantly surprised at the thoroughness and high level of personal service given by your driver. He was obviously very knowledgeable about boats and the towing process. He inspected the boat prior to pickup and alerted me to even the most minor concerns about the boat and trailer. He also called me several times from the road to let me know when I could expect him to arrive here in Apex. He is very personable and professional and is an excellent representative for your company. As a small business owner (Mortgage Company), I know how critical customer satisfaction is for a business to survive in a competitive market place which is dictated primarily by price. My experience with Dotan Transports was absolutely positive from the time I entered by quote on the web until the boat was delivered to the marina. Most importantly, if I have another transport need, I will call your company first. I would highly recommend your service to anyone looking for transportation service. Regards, Tony Brewer Apex, NC 10-4-06 Hi again Amy. Robert Wilson here. I just wanted to say thank- you for the great service hauling my boat from Indiana to Tennessee . You were very fast at replying to my request for an estimate and getting the trip organized. The quote was right on and also the best of four I received. It was also the first one I received. Your driver Marty was fantastic. He kept in touch with me and the person I bought the boat from every step of the way. He was very polite and explained all the procedures of the transport. He showed up at exactly the times he said he would. It was very comforting to have updates as the trip progressed. I would highly recommend your company, and your driver Marty, to anyone who wants peace of mind while their boat is being moved. Thanks again, Robert Wilson Friendsville , Tennessee 8-22-06 Thank you for the great job your company did hauling my boat I purchased in Rochester New York to Tampa Fl. The price you gave never changed. Thank You, Guy Bennett Tampa, FL 8-4-06 Doug delivered our boat today from Texas to Washington state. The service couldn't have been more professional, and the price was the lowest of all I contacted. Doug was very courteous, exactly on time at both ends of the trip, and he called each night to keep us informed of his progress. I highly recommend your company and would definitely recommend you to anyone looking to haul their boat. Thank you very much. Ed Harris, Mt. Vernon, Wa. July 28, 2006 Dear Inter-state-haulers: I GOT MY BOAT!!!!!!!!! I am so excited and would like to share that you guys are the best... Amy handled everything like a pro, I felt comfortable from the beginning, not only did you guys have the best price but the best people. My driver Chad kept in touch with me at All times and took care of my baby as such. My boat was cleaner then when it left the showroom. I want to say thanks and hurrayyyy for your company. Dee Sanchez, Florida July 6, 2006 Hi Tricia, Amy, I just wanted to thank you all for your services. Charles and Dawn were so nice and did a great job getting our boat up to the lake. They even went the extra mile and helped us get it in the water. We had some trouble getting it off the trailer and then it wouldn't start. They stayed and helped us with that even though they had a long trip ahead. I will definitely recommend your services to anyone I know who needs a boat or trailer moved from one location to another! Your services made it very easy and convenient for us! Thanks again, Cathy Kernea Kentucky 6-13-06 Hello Tricia, and Amy, I must say, after this experience with transporting my 31 Chris Commander, you have now recieved my highest accolades below. You listened carefully as I described all of the necesaary "issues" that we may confront with this " out of the box" job, then quoted the job competitively, and then sent Jason to it. I can only hope he was as pleased with the outcome as I was. Below, please find a copy of a posting I sent to the Chris Craft Commander Club ( www.commanderclub.com) of which I am a former member of the board of governors reccomending your services. This club boasts 700+ members worldwide, and has the premiere internet forum for Classic Fiberglass Chris Crafts. I can only hope this will help your business, and furthermore as the President of Glassic Boatworks, LLC. I will be calling on you again soon! All The Best, Lee H. Dahlen Lake Norman, NC www.glassicboatworks.com 4-9-06 Amy, I just wanted to thank you for your service. I have never had anything go so smooth. Your driver Allen went above anything I expected. He called me several times on the way down. He informed me every thing was fine, Allen also informed me he was taking care of my boat as if it were his own. Allen made a lasting impression. He's one of the most professional men,I have ever met. If I ever have to have some to have anything moved again. YOU Will BE THE COMPANY I USE Thanks, Leon Pugh Mississipi |
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